Ofcom’s Implementation of Clearer Call Costs this 1st July

Making some phone calls is always associated with fees. There is no need to worry if you will be contacting 08 numbers as you will recognize the call charge. Gone were the days when you don’t have any idea concerning the price of your call. It is all thanks to the guidelines made by “Ofcom”.

Service Numbers
Every day, so many people are making calls to ‘service numbers’. With this, it’s just right for them to be aware of the precise charge they must pay. Good thing this will be possible starting July 1, 2015. Before making a call, callers will know how much they will pay for it. The ‘service charge’ and the ‘access charge’ will be clearly shown on your bill by then.

Access Charge + Service Charge = Total Call Cost
The difference between the ‘access charge’ and the ‘service charge’ is that the former goes to your phone service provider while the latter is set by the company you are contacting. FREE-to-Phone from both landline and mobile is what 0800 & 0808 FREEPHONE all about. Let’s be aware of figures further.

Current Call Costs
0800 & 0808 = It is expected to be free for all landline users, but to some mobile users, a fee may be charged. This fee might be around 7p to 40p per minute.

01 & 02 (geographic numbers) = Landlines will be charged 9p each minute and a call set-up fee as well. 8p to 40p/min is billed for mobiles. you can call an 0370 number free (or within your allowance) from mobile phones

03 = Some free mobile and landline packages usually include this. The charges will not reach up to more than 01 or 02.

0845 = There will be 5p to 40p a minute charge when you are utilizing mobiles, and 1p to 12p per minute for landlines plus a set-up payment.

0870 = For landline users, it will typically cost as much as 10p per minute including the set-up payment , and a cost of 5p to 40p for each minute for individuals who are using mobiles.
0871/2/3 = Mobile users will pay 5p to 40p per minute. And for landlines, the per-minute charge is about 11p to 15p; not to mention the set-up fee.
09 = For many landline providers, they are charged with £2.95. But most of the time, it will just charge between 9p and £1.69 a minute. 75p up to £3 per minute is the expected charge for mobile calls.
118 = Mobile and landline users will need to pay 50p up to £4 one-off charge. There may be also additional fees that may reach as much as £5 per minute.

These are the current costs that you should keep in mind. Nevertheless, it might be a little confusing on your behalf for sure. This is the purpose of Ofcom’s presentation.

Calling all businesses.
Business owners must know what will they anticipate from the approaching Ofcom legislation, particularly if they utilize a 08, 09, or 118 number. If you utilize these numbers there are some crucial steps you will need to take which are:

Step 1. Go to your phone service provider and make a discussion concerning this. Ask if it could affect your company in a bad or good way.

Step 2. Ask your TCP to confirm all of the costs.

Step 3. After doing that, think about if you should pay such costs. If not, then it is time to shift to another phone service provider.

Step 4. Make sure that the costs for calls being displayed are fair enough. You can do this through reviewing several materials and advertisings. Ofcom will agree with this:

‘Calls cost up [or XP per minute] and your phone company’s access charge’.